FREQUENTLY ASKED QUESTIONS
Split System Air Conditioning
A split system features an indoor and outdoor unit.
Outdoor unit: Contains the compressor, condenser coil, and fan, mounted outside.
Indoor unit: Includes the evaporator and fan, controlled by a remote.
This system operates quietly and efficiently, providing both cooling and heating for year-round comfort.
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Ducted Air Conditioning
Ducted air conditioning channels air through ducts installed in the ceiling space.
The central compressor unit distributes cool air through these ducts to various rooms via ceiling outlets.
Ideal for cooling or heating multiple rooms, it features a zoning function that lets you set different temperatures for each area.
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Multi-Head Split Systems
A Multi-Head Split System features one outdoor unit that powers multiple indoor units.
Ideal for spaces with limited wall area or where multiple outdoor units aren’t feasible, this setup is cost-effective, allowing one outdoor unit to support up to four indoor units, reducing energy costs.
Ceiling Air Conditioners
Ceiling air conditioners come in two types: under ceiling and ceiling cassettes.
Under ceiling units hang just below the ceiling.
Ceiling cassettes are recessed into the ceiling.
Both options are perfect for spaces with limited wall area or for enhancing room aesthetics.
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What are the benefits of regular air conditioner maintenance?
​Regular maintenance helps improve efficiency, extends the lifespan of your unit, and ensures better indoor air quality.
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How can I improve the energy efficiency of my air conditioner?
Simple measures like sealing leaks, using programmable thermostats, and regular maintenance can significantly improve energy efficiency,
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How often should I schedule professional air conditioner maintenance?
​It's advisable to have your air conditioner professionally inspected and maintained at least once a year, ideally before the start of the cooling season.
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How often should I change my air conditioner filter?
It's recommended to check your filter every month and replace it every 1-3 months, depending on usage and the type of filter you have. Homes with pets or allergy sufferers may need to change filters more frequently.
What are the signs that my air conditioner needs repair?
Common signs include insufficient cooling, strange noises, unpleasant odors, frequent cycling on and off, and increased energy bills. If you notice any of these issues, it's best to have a professional inspect your unit.
What should I do if my air conditioner is leaking water?
There are several reasons why your unit might be leaking. Among them could be poor insulation, improper installation, or a blocked or clogged drain line. There are also other factors, especially high ambient humidity. Before calling a technician to check, make sure your doors and windows are closed and your air filters are cleaned. If the problem persists for more than a day, it is recommended to contact a professional to diagnose and fix the issue.
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